Job Category: Services
Work Schedule: Full-Time
Employment Type: Permanent
Work Location: Islamabad (Pakistan)
Work Location Type: On-Site
Total Positions: 1
Shift: Fourth (Night)
Shift Timings: 6:00 PM - 3:00 AM
Education: BS (CS/IT/SE/CE/Telecom) or equivalent
Minimum Experience: 3+ Years
- Technical Skills:
-2-5 years of proven customer support experience or experience as a Client Service Representative
-Hands-on experience with EMR systems
-Track record of over-achieving quota
-Strong phone contact handling skills and active listening
-Familiarity with CRM systems and practices
-Customer orientation and ability to adapt/respond to different types of characters
-Excellent communication and presentation skills
-Experience in a healthcare or medical technology environment.
-Familiarity with HIPAA compliance and data privacy standards.
